Beyond Evals: Why Real-Time Monitoring Changes the Game for AI Agent Teams

You know that feeling when your AI agent performs flawlessly in testing, then immediately tanks in production? You're staring at logs, trying to piece together what went wrong, and by then half your users have already switched to a competitor. That's the gap between evaluation platforms and true monitoring solutions—and it's costing teams real money. The Eval Trap Let's be honest: running evals before deployment feels good. You hit 95% accuracy on your test set, metrics look solid, and you ship