ChatGPT API on Shopify for Customer Support: Setup to Production (With the Gotchas I Hit)

TL;DR: Here's what a messy Shopify support queue looks like in practice: 200 tickets come in on a Monday, and when you actually categorize them, about 160 of them are some variation of "where is my package" or "I need to return this. " Your agents are copying order numbers into the Shop 📖 Reading time: ~40 min What's in this article The Problem: Your Shopify Support Queue Is a Mess and Hiring More Agents Isn't the Answer What You're Actually Dealing With Architecture Before You Write a Line of