From Static Data to Conversational AI: Building a RAG-Powered Customer Agent (Part 2)

From Static Data to Conversational AI: Building a RAG-Powered Customer Agent (Part 2) In Part 1 of this series, we focused on building the "Memory"—transforming raw data into a searchable knowledge base using Airtable and Pinecone. Today, we move into the most exciting phase: building the Interface and the Reasoning Engine . We are going to develop a sophisticated AI Customer Agent that doesn't just guess answers but retrieves specific context from your database to provide accurate, real-time re