Postmortem: How a Tauri 2.0 Update Bug Broke Our Desktop App for 10k Users for 3 Hours

Postmortem: Tauri 2.0 Update Bug Broke Our Desktop App for 10k Users for 3 Hours On October 17, 2024, at 14:22 UTC, our team deployed a routine update to our Tauri 2.0-based desktop application, used by over 10,000 active monthly users. Within 12 minutes, we saw a 100% error rate for app launch, with users unable to access core functionality. The incident lasted 3 hours and 7 minutes, fully resolved by 17:29 UTC. This postmortem details the root cause, our response, and steps we’ve taken to prev