The 7 Places Agency Client Onboarding Breaks (And How to Fix Them)

1. The access collection black hole You need Figma access, Google Analytics, WordPress admin, GitHub, and the client's Slack. You ask. They forward a password email from two years ago. You ask again. Their developer says they'll get back to you. Three days pass. The fix: Send a single, complete access list on Day 1 — not "we'll need some access" but the exact list, with specifics for each tool, and a deadline. Include what happens if the deadline is missed. Framing it as "we start discovery with