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Fast Company1 min read

Stop trying to ‘educate’ people into changing...

Mark Twain once quipped, “It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.” The problem is that we rarely question our own beliefs. Once a false assumption takes hold, it becomes a default lens we use to interpret the world—and dislodging it becomes incredibly difficult. One very basic assumption that lies at the heart of many change efforts is that information is power—the notion that if you arm people with the right knowledge, they will a
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