What the agents say about FCoP, when you ask them

What the agents say about FCoP, when you ask them Two field interviews at the end of an English dogfood — and the two phrases ADMIN says most I asked the two agents an honest question at the end of an unrelated 45-minute dogfood: "give me your agent-perspective take on FCoP, no marketing answer." What came back is the third class of evidence that agents are starting to endorse the protocol — not when we tell them to, not when conflict forces them to, but **when we directly ask them to. ** TL;DR