The Hidden Layer of AI: Orchestration, Workflows, and System Design

## Introduction: The Part No One Talks About Over the past few months, we’ve had countless conversations with teams excited about AI. The starting point is almost always the same. A model produces something impressive—summaries, code, insights—and the immediate reaction is: “How do we build this into our product?” It’s a fair question. But it’s also incomplete. Because what we’ve learned, again and again, is this: The model is not the system. And the difference between something that works in is