We built an app to make neighborhood association officer burnout visible

The problem In Japan, neighborhood associations (自治会/町内会) are volunteer-run civic groups that handle bulletin distribution, disaster safety checks, dues collection, and annual community meetings. Rotating officer roles is how they survive. The problem: nobody tracks who actually did the work. New officers inherit a cardboard box of notes and a vague verbal handover. There's no record of how many bulletin rounds happened, who handled which safety check, or how many hours dues collection took. Tha