Agentic RAG: The Complete Production Guide Nobody...

Three months into a contract with a mid-sized insurance company, I was sitting across from their CTO watching their "AI knowledge base" answer questions about their own products. The system retrieved the right documents 90% of the time. But on anything involving multi-part questions, comparisons, or anything that required checking two sources together, it fell apart. Their agentic RAG system wasn't agentic at all. It was a fixed pipeline wearing an agent costume, and it was costing them about $4