Build a Customer Support Triage Agent in 15...

Every support team has the same bottleneck: someone reads each incoming ticket, decides how urgent it is, and routes it to the right channel. It is repetitive, time-sensitive, and easy to get wrong at 2am. An AI agent can do this classification in seconds, consistently, around the clock. In this tutorial, you will build a support triage workflow in Swrly that reads incoming tickets, assigns a priority from P1 to P4, and routes them to the appropriate Slack channel. The whole thing takes about 15