Building an AI-Powered Customer Support Layer with Oscar Chat API: A Developer's Guide

If you're a founder who writes code, you've probably built your product's support flow wrong at least once. I know I did — a patchwork of Intercom webhooks, a custom Node.js handler, a Slack bot that never quite worked, and three different inboxes nobody checked consistently. This guide is the thing I wish existed when I started. We'll build a proper AI-first customer support system using the Oscar Chat API , cover the architecture decisions that matter, and look at real integration patterns for