Resilient Guest-Policy Retrieval: A Self-Healing...

How I Recovered Weak Matches with Controlled Expansion and Bundled Evidence in a Solo PoC TL;DR This write-up documents a personal experiment I ran while thinking about how guests actually ask questions at the front desk, on the phone, or in a chat widget. The phrasing is rarely canonical. Someone might say they want a rubdown later today when the policy text says massage appointments and cancellation windows. Another guest might describe late checkout as staying past the morning rush. If you tr