The hidden cost of "let me pull that data for you"

Every data-driven team has an unspoken tax. It's not a line item. It's not tracked. But it's real: Engineering time spent answering data questions. "What's our churn this month?" "How many users signed up last week?" "Which feature has the lowest adoption?" Each question takes 5–15 minutes. Write the query, run it, format it, share it. Multiply by 10 questions a day across a team, and you're looking at hours of engineering time spent on things that shouldn't require an engineer. Why does this ke