What Ongoing Product Support Should Actually Look...

What Ongoing Product Support Should Actually Look Like Shipping is only one phase. If software supports real operations, it needs a reliable post-launch system. Too many teams treat support as ad hoc tickets and reactive fixes. That creates drift and slow decision cycles. What strong ongoing support includes 1) A central operating workspace Post-launch work should have one reliable home for: issue reporting change requests priorities project history decisions and context Without this, knowledge