Adaptive Process Orchestration Has a Governance Gap. Here's What That Means for Enterprise Adoption.

In Q2 2026, Forrester Research published its first landscape report on what it calls Adaptive Process Orchestration — a newly defined market category covering platforms that blend AI agents and nondeterministic control flows with traditional deterministic automation to execute complex business processes at scale. The report surveyed 35 vendors: Appian, ServiceNow, Camunda, UiPath, Workato, IBM, Automation Anywhere, Salesforce, Boomi, and 26 others operating across the category. The number one ba