Closed-Loop Cloud Remediation: How Autonomous Policies Replace On-Call Runbooks

The architecture of cloud operations hasn't changed in a decade. An alert fires. A page wakes up an engineer. The engineer opens a runbook, follows a checklist, fixes the problem, and closes the ticket. This loop works at small scale. It collapses at large scale, and it's collapsing silently in most engineering organizations right now. The average remediation event in a runbook-driven operation takes 47 minutes from alert to resolution, according to PagerDuty's 2023 State of Digital Operations r