I started Flidget after realizing my SaaS users were disappearing before I ever saw a warning

A few months ago I was reviewing my SaaS metrics and everything looked normal on the surface Retention was stable churn was not alarming usage charts looked fine But revenue was still not growing the way it should have been That contradiction stayed in my head So I started looking deeper What I realized was uncomfortable Users were not really leaving in a clear moment There was no sudden drop no obvious exit point They were slowly disconnecting from the product without saying anything No feedbac