Agency owners: what's the first week of a new client project actually look like for you?

I've been writing about client onboarding systems for small agencies, and one thing I keep wondering: how different is the reality from the "ideal" process? For most agencies I've talked to, the first week looks something like: A celebratory Slack message about landing the client Scrambling to find the last onboarding document from a previous project Someone forgetting to ask for admin access until day 4 The kickoff call being rescheduled twice Is that closer to your experience, or have you actu